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  • HOME > FAQ

    FAQ

  • Q: What are the main products you can supply?
    A : We are a major supplier to China's steel industry, mainly providing various metal sheets and profiles.

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  • Q: Can you accept customized and OEM products?
    A : Yes, we can produce according to your drawings and logo. We have a very strong design and development team, so the feedback for customized products is very good.

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  • Q: What are your payment terms?
    A :For new customers, we usually offer two payment methods:
    30% T/T (Telegraphic Transfer) as deposit, 70% balance against copy of Bill of Lading (B/L).
    100% irrevocable L/C at sight.
    If you need other payment terms, please feel free to contact us and we will try our best to meet your requirements.

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  • Q: How about the samples? Is it free or does it cost extra?
    A : Yes, we would like to provide samples before you place an order. If samples are in stock, they will be free. However, if samples need to be produced specifically to your requirements, we will charge a reasonable fee. Please be assured that the amount paid for samples will be deducted from your first order invoice.

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  • Q: How long is your delivery time?
    A : With our daily inventory of over 8,000 tons, common product sizes are available and can be shipped within 5 days. However, for special sizes that require new production, the delivery time may take around 20-30 days.

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  • Q: How do you control and ensure the quality of your goods?
    A : We have taken a number of measures to ensure the quality of our products:
    All our factories are ISO 9001 certified ensuring compliance with international quality standards.
    Our raw materials come from world-famous steel mills such as Taigang and Baosteel.
    We conduct inspections in our own laboratory to verify quality.
    Before shipment, we also arrange SGS/BV third-party inspection to further verify the quality.
    We prioritize quality and customer satisfaction and strive to meet your specific requirements and expectations. If you have any further questions or need further assistance, please feel free to contact us. Thank you!

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ABOUT US

The company will always adhere to the principles of integrity, practicality, pragmatism, brand maintenance, and providing customers with high-quality products and first-class services.

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  • HOME

  • PRODUCTS

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PRODUCTS

  • Rebar

  • Steel Wire

  • Ductile Iron Pipe

  • Carbon Steel Plate

  • Carbon Steel Pipe

  • Carbon Steel Coil

  • Carbon Steel Profiles

  • Round Steel

CONTACT US

Phone : +86 15806350105
Whatsapp : +86 15806350105
WeChat : +86 15806350105
Email : admin@ccgroupsteel.com
Add : Chengyang District Industrial Park, Qingdao, China

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